This is a fantastic opportunity to join an amazing team and gain a long-term career with a fantastic company.

The ideal candidate will have previous experience in the Construction/DIY/ Builder provider industry and must have a passion for Customer Service and the industry itself.

Excellent package for the right candidate and a good long-term career.

Duties will include:

• Responsible to ensure customer orders are processed accurately within a fast and easy service
• Managing order picking for collection and coordinating paperwork for same
• Responding to customer enquiries and queries efficiently
• Assist with in-store Trade events
• Supporting the Manager of centre
• Delivering a defined service to Key Customers and have huge interaction Customer Skills
• Work with the team to deliver excellent customer service
• Maintaining the store: Meet Health & Safety standards/Policies and Procedures
• Ordering items and ensuring proper display and stock control
• Cash reconciliation
• Deal with trade counter & phone enquiries
• Co-ordinate with the purchasing, warehouse and transport teams to ensure complete order processing
• Maintain orderly records of all despatch, pod’s and picking dockets
• Work closely with colleagues on the internal sales desks across all product portfolios
• Maintain orderly workspace
• Resolving queries with customers directly or via the sales team and come to a successful conclusion
• Completion of other sales and administrative tasks relating to the sale and distribution of products to the customer base
• Handle returns or complaints
•  Listen to customer’s questions and concerns, and provide answers or responses
• Dealing with Kitchens , Floor Decks and Doors
• Other duties will be required

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