Transport Planner

Impulse Recruitment are currently recruiting for a Transport Planner for a large company based in North Co Dublin

The ideal candidate will have previous experience working as a Transport Planner

Job Title:  Transport Planner
Responsible to:  Transport Manager and / or approved Company designate
Normal Hours:Monday to Friday, 12pm to 9pm and every third Saturday 5am to finish.

However, additional hours and flexibility may be required depending on the needs of the business.  


Main Duties and Responsibilities:

  • Planning of domestic vehicles for transport of Domestic, Road Freight & Logistics customers
  • Monitoring of vehicle utilization, trunking performance and load planning
  • Manage transport administration and update collection/delivery statuses
  • Monitor and deal with transport queries by liaising with other depots and departments
  • Proactively liaise with warehouse and drivers to ensure a high-quality service
  • Respond to enquiries and reported problems, bringing them to a satisfactory conclusion
  • Completion of data within systems in a timely, efficient, and accurate manner
  • Processing of new job data as received from customers by mail, spreadsheet, or EDI
  • Application of customer rates and supplier charges where required
  • Communicate with warehouse and yard man on in bound trailer arrivals and offloading process in line with customs procedures
  • Deal with calls from customers and drivers and assist in their enquiries
  • Handle customers shipment tracking enquiries in a professional manner
  • Relay customer service queries and issues to related teams and follow-up completion
  • Ensure driver debrief is executed with all drivers returning to depot and ensure driver app and handheld units are working and being used correctly
  • Ensure transport routing and GPS system is working being used at all times for distribution fleet based in Dublin
  • Ensuring excellent customer service is delivered at all times

Skills Requirements:

  • Experience working in a similar environment
  • Excellent accuracy and attention to detail
  • Self-motivated with good communication skills and the ability to work as part of a team and be accountable for tasks and actions
  • Ability to work on own initiative
  • Excellent communication skills
  • Possess a positive outlook, promoting constructive responses to the challenges of work •           Flexibility to do shift work including weekends
Job Category: Transport Planner
Job Type: Full Time
Job Location: North County Dublin

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