Service and Parts Office Administrator

Impulse Recruitment are currently recruiting for a Service and Parts Office Administrator for a large company based in Rathcoole Co Dublin

This is a full time Permanent position and a great opportunity to join a fantastic team

Hours are Monday to Friday  8 30 am – 5 pm with 1 hour lunch

Service & Parts Administrator Duties:

General administration duties as follows:

  • Assisting Service Manager in Service Dept and Parts Dept
  • Telephone duties includes receiving calls & making calls to customers & staff

(Customer breakdowns request, service request, parts enquires & hire enquiries)

  • Entering customers requests onto internal system & send engineer jobs accordingly
  • Check/Edit Engineers repairs/service jobs on the system and process / invoice
    • Create quotations for follow-up work noted on engineer’s jobs and e-mail to your team colleagues
    • Follow up on quotations issued for work needed within seven days
  • Any additional work/follow-up work required when authorized follow-up & obtain a Purchase Order number and input it onto the system to process
  • Update/Monitor Service Contract Customers & Contract Hire Fleet
  • Update Intel spends on maintenance/breakdowns/general outlay on the existing   spreadsheets on Excel
  • Order parts, book in deliveries / arrange returns to supplies
  • To Actively promote the Company’s quality standards with particular emphasis on service excellence
  • Ensuring all administrative work related to your role is dealt with efficiently and promptly
  • To be aware at all times of potential security risks and report to your Manager.
  • Ensure you maintain an up to date knowledge of all Company Procedures and Health & Safety Procedures.
  • Any other duties (within reason) that may be assigned to you.
Job Category: Service & Parts Office Administrator
Job Type: Full Time
Job Location: Rathcoole

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