Impulse Recruitment are currently recruiting for a Sales Support Administrator for a large company based in Ballymount
This is a full time permanent position and an excellent opportunity to work with a fantastic team and to gain a long term career
This role would be ideal for a candidate who loves Administration, calls and support within the office
Your main areas of responsibility will be:
• Provide an excellent standard of customer support, maintaining and developing positive customer relationships – consistently exceed customer expectations
• Answer customer telephone calls and queries proactively
• Process all customer orders received in accordance with the agreed company standards
• Ensure that all relevant customer queries or exceptions are recorded on the database
• Communicate with all internal business teams, to support the delivery of a positive customer experience for our customers in all their interactions within the company
Reporting Structure Working on the Sales Support Team, The Sales Support Administrator will report directly to the Sales Office Manager
Skill & Experience Essential
• 2 years’ experience in an office based environment
• Excellent communications skills
• Excellent interpersonal skills
• Excellent attention to detail
• Problem Solver
• Strong ability to multitask
• Positive can due attitude
• Friendly telephone manner Preferred
• MS Excel & Word at basic / intermediate level
Great Package on offer
• Incentive Bonus following probation period – up to 10% of gross salary paid monthly • Employer Pension Contribution
• 21 Days Annual Leave
• Up to 3 additional holiday bonus days based on sick leave taken in each six month period