Impulse Recruitment are currently recruiting for a Sales Support Administrator for a large company based in Dublin 12
This is a Permanent opportunity and a great chance to gain a long term career with a fantastic team
Your main areas of responsibility will be:
• Provide an excellent standard of customer support, maintaining and developing positive customer relationships – consistently exceed customer expectations
• Answer customer telephone calls and queries proactively
• Process all customer orders received in accordance with the agreed company standards
• Ensure that all relevant customer queries or exceptions are recorded on the database
• Communicate with all internal business teams, to support the delivery of a positive customer experience for our customers in all their interactions
Reporting Structure Working on the Sales Support Team the Sales Support Administrator will report directly to the Sales Office Manager
Skill & Experience Essential
• 2 years experience in an office based environment
• Excellent communications skills
• Excellent interpersonal skills
• Excellent attention to detail
• Problem Solver • Strong ability to multitask
• Positive can due attitude • Friendly telephone manner Preferred
• MS Excel & Word at basic / intermediate level
Great Package Includes
Incentive Bonus following probation period – up to 10% of gross salary paid monthly
• Employer Pension Contribution
• 21 Days Annual Leave
• Up to 3 additional holiday bonus days based on sick leave taken in each six month period