Operations Support Manager HYBRID

Impulse Recruitment are currently recruiting for an Operations Support Manager (OSM) for a large

company based in Dublin 18 ( HYBRID/Remote)

This is a full time Permanent position and a chance to work with a fantastic company
Remote Working – While this role is predominantly a WFH role, the candidate will be required to

attend meetings as required. (Travel expenses will be covered)
Remote workers based in Dublin will work as part of the Hybrid WFH / Office model.

Purpose: To provide administrative support to the Area Service Managers (ASMs )
Key Result Areas / Accountabilities:
 Reporting – Client, KPI reporting, Quality auditing
 Recruitment
 Operations HR Support – GNIB, right to work, mat leave, onboarding support.
 Payroll – Authorisation & Approval, T&A, clocking, processing, cover
 Logistics Administration – uniform, materials, Equipment
 Escalation triage Support

Main Duties:
 Recruitment – advertising, vetting and processing of all vacancies in respective area,
supporting and assigning cover as required.
 Processing all paperwork in relation to onboarding, GNIB, right to work, maternity cover etc.
 Administering (and approving) the payroll process to ensure staff are paid correctly.
 Compiling and submitting reporting – QBRs, KPI reporting, CT Auditing, Internal KPI
dashboard reporting
 Logistics admin and follow up of all – uniform processing, materials, consumables,
machinery repairs – fault logging, Bunzl follow up
 Escalation triage

Person Profile
 Excellent administration skills
 Soft services / facilities industry experience desirable but not essential
 People skills – A collaborative Leader – strong interpersonal skills
 Strong computer / IT / Systems literacy
 Strong communication skills – written and verbal
 Attention to detail.
 Highly organised individual
 A Team Leader

Job Category: Operations Support Manager
Job Type: Full Time
Job Location: Dublin HYBRID

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