Impulse Recruitment are currently recruiting for an Operations Support Manager (OSM) for a large company based in Dublin 18 ( HYBRID)
This is a full time Permanent position and a chance to work with a fantastic company
Hybrid workers based in Dublin will work as part of the Hybrid WFH / Office model working 3 days within the office and 2 days working from home
Purpose: To provide administrative support to the Area Service Managers (ASMs )
Key Result Areas / Accountabilities:
- Reporting – Client, KPI reporting, Quality auditing
- Recruitment
- Operations HR Support – GNIB, right to work, mat leave, onboarding support.
- Payroll – Authorisation & Approval, T&A, clocking, processing, cover
- Logistics Administration – uniform, materials, Equipment
- Escalation triage Support
Main Duties:
- Recruitment – advertising, vetting and processing of all vacancies in respective area, supporting and assigning cover as required.
- Processing all paperwork in relation to onboarding, GNIB, right to work, maternity cover etc.
- Administering (and approving) the payroll process to ensure staff are paid correctly.
- Compiling and submitting reporting – QBRs, KPI reporting, CT Auditing, Internal KPI dashboard reporting
- Logistics admin and follow up of all – uniform processing, materials, consumables, machinery repairs – fault logging, follow up
- Escalation triage
Person Profile
- Excellent administration skills
- Soft services / facilities industry experience desirable but not essential
- People skills – A collaborative Leader – strong interpersonal skills
- Strong computer / IT / Systems literacy
- Strong communication skills – written and verbal
- Attention to detail.
- Highly organised individual
- A Team Leader
Skills:
Administrator Reporting Operations Payroll Admin Work Support