Impulse Recruitment are currently recruiting for an Operations Manager for a large company based in D 11
This is a Full time permanent position and some hybrid on offer too
The ideal candidate will have experience within Solar PV Installation Business
Reporting to the MD , We are seeking an experienced and highly organised Operations Manager to oversee the day-to-day operations of our solar PV installation business
The successful candidate will be responsible for managing installation teams, coordinating projects, improving operational efficiency, ensuring health & safety compliance, and delivering exceptional customer service from sale through to installation completion.
This role is critical in ensuring projects are delivered safely, on time, within budget, and to the highest quality standards.
Key Responsibilities Operational Management
Oversee daily operations of the solar installation business
• Coordinate installation schedules and resource planning
• Manage installation teams, subcontractors, and suppliers
• Ensure projects are completed on time and within budget
• Monitor workflow efficiency and implement operational improvements
• Develop and maintain operational procedures and systems
Project Coordination
Work closely with sales and technical teams to ensure smooth project handovers
• Track project timelines, milestones, and installation progress
• Resolve operational issues and customer escalations efficiently
• Ensure all materials and equipment are available for scheduled installations
• Maintain accurate project documentation and reporting Team Leadership
• Lead, motivate, and support installation crews and office staff
• Conduct performance reviews and ongoing training
• Promote a positive, safety-focused workplace culture
• Assist with recruitment and onboarding of new staff Health & Safety Compliance
• Ensure compliance with all health & safety regulations and company policies
• Conduct regular site audits and safety inspections
• Maintain RAMS, safety documentation, and compliance records
• Ensure installers follow industry standards and best practices Customer Experience
• Ensure excellent customer communication throughout the installation process
• Address customer concerns professionally and promptly
• Maintain high levels of customer satisfaction and quality control
Financial & Performance Management
• Monitor operational KPIs and installation performance
• Assist with budgeting and cost control
• Identify opportunities to improve profitability and efficiency
• Produce operational reports for senior management
Required Skills & Experience
• Proven experience in operations management, ideally within solar PV or electrical sectors
• Strong leadership and team management skills
• Excellent organisational and project coordination abilities
• Knowledge of solar PV installation processes and industry regulations
• Strong understanding of health & safety requirements
• Ability to manage multiple projects simultaneously • Excellent communication and problem-solving skills
• Proficiency with scheduling and project management software
• Full clean driving licence Preferred Qualifications
• Experience within the solar PV or electrical industry •
Health & Safety qualification or experience in preparing RAMS and H+S paperwork
• Electrical or technical background advantageous
• Project management qualification desirable Key Performance Indicators (KPIs)
• Installation completion times
• Customer satisfaction ratings
• Health & safety compliance
• Installation quality and reduction in callbacks
• Team productivity and utilisation
• Gross margin performance on projects What We Offer
• Competitive salary
• Performance-based bonus opportunities
• Company vehicle / fuel card (if applicable)
• Career progression within a growing renewable energy company
• Ongoing training and professional development • Supportive and dynamic working environme