Impulse Recruitment are currently recruiting for a Duty Manager for a large company based in Dublin 22
This is an excellent opportunity to excel within a large group
Reporting to:
The Duty Manager will report directly to the General Manager and will be an integral part of the hotel’s management team.
The Person:
We are seeking candidates with a proven track record, demonstrating a professional approach and attitude, with excellent attention to detail and the ability to provide exceptional customer service to our patrons.
Main Duties:
To oversee the operation of the Hotel while on duty and ensure that a consistently high standard of service, product and customer care is delivered at all times.
To anticipate guest needs in order to enhance guest satisfaction.
To assist with the management of the hotel’s daily operations, ensuring delivery of exceptional guest service from each department.
To ensure prompt resolution of customer complaints.
To make sound decisions in a fast-paced and busy environment, sometimes in the absence of the General Manager.
To report accidents & fill out accident report forms where necessary.
To cover Reception and food & beverage departments along with other departments where needed.
Ideal Candidate:
Must have a minimum of 2 years or more Management/Supervisory experience in a hotel environment.
Possess a very strong operational background, with a particular emphasis on F&B operations and general Duties across the Hotel
Must be standards driven and detail orientated, with the desire to progress within the hospitality industry.
Must have the ability to lead, multi-task and make sound decisions in a fast-paced environment.
Must possess excellent communication and interpersonal skills.
Looking after the day to day running of the Duty Management shifts
Enable staff to operate and manage their individual departments in an efficient and professional manner