Customer Service Administrator

Impulse Recruitment are currently recruiting for a Customer Service Administrator for a large company based in D 12

This is an excellent opportunity to do well and join a fantastic team

This is a Permanent role

Customer Service Administrator – Your main areas of responsibility will be

  • Provide an excellent standard of customer support, maintaining and developing positive customer relationships – consistently exceed customer expectations
  • Answer customer telephone call and queries proactively Act as an expert product information and window furnishing solutions resource for trade customers – you will be given support and training
  •  Process all customer orders received in accordance with the agreed company standards
  • Ensure that all relevant customer queries or exceptions are recorded on the system as required Communicate with all internal business teams, to support the delivery of a positive customer experience for our customers in all their interactions with the company
  • Reporting Structure Working on the Customer Service Team, the Customer Service Administrator will report directly to the Sales Office Manager

____________________________________________________________________________ Skill & Experience

  • Essential Min 2 Years’ experience in a Sales Support role and Customer Service
  • Experience across a variety of databases
  •  Excellent communications skills
  • Excellent interpersonal skills
  • Excellent attention to detail
  •  Problem Solver Preferred MS Excel & Word at basic / intermediate level
  • Good offer will come with the role
Job Category: Customer Service Administrator
Job Type: Full Time
Job Location: Dublin 12

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