Impulse Recruitment are currently recruiting for a Customer Service Administrator for a large company based in D 12
This is an excellent opportunity to do well and join a fantastic team
This is a Permanent role
Customer Service Administrator – Your main areas of responsibility will be
- Provide an excellent standard of customer support, maintaining and developing positive customer relationships – consistently exceed customer expectations
- Answer customer telephone call and queries proactively Act as an expert product information and window furnishing solutions resource for trade customers – you will be given support and training
- Process all customer orders received in accordance with the agreed company standards
- Ensure that all relevant customer queries or exceptions are recorded on the system as required Communicate with all internal business teams, to support the delivery of a positive customer experience for our customers in all their interactions with the company
- Reporting Structure Working on the Customer Service Team, the Customer Service Administrator will report directly to the Sales Office Manager
____________________________________________________________________________ Skill & Experience
- Essential Min 2 Years’ experience in a Sales Support role and Customer Service
- Experience across a variety of databases
- Excellent communications skills
- Excellent interpersonal skills
- Excellent attention to detail
- Problem Solver Preferred MS Excel & Word at basic / intermediate level
- Good offer will come with the role