Customer Service Administrator

Impulse Recruitment are currently recruiting for a Customer Service Administrator for a large company based in D 22

Reporting to the National Customer Service Office Manager, the successful candidate must ensure that a positive and professional image of the company is presented to all customers.

This role is fully on-site and is a 6-month contract working 9am-5pm Monday – Friday

Duties include:

  • Working as part of the customer service team, managing inbound calls to the customer service office.
  • Respond in a timely manner to customer queries and answer complaints effectively to customer satisfaction ensuring all cases are logged in Salesforce.
  • Process customer orders and liaise with customers regarding deliveries.
  • Accurately process customer transactions.

Candidate Requirements

  • Professional telephone Manner.
  • Good listening, written and verbal communication skills.
  • Computer literacy. Proficiency in Microsoft and Web based applications.
  • Experience working with CRM system is desirable
Job Category: Customer Service Administrator
Job Type: Full Time
Job Location: Dublin 22

Apply for this position

Allowed Type(s): .doc