Impulse Recruitment are currently recruiting for an Area Support Manager for a large company Tipperary
This is a Full Time Permanent position and a great career move
The ideal candidate will be part of a large talented Operations Team
This is an exciting, fast-paced role overseeing service delivery while supporting our on-site team. Some key elements of the role are outlined below:
Key Result Areas / Accountabilities:
· Driving Customer Satisfaction Limerick
· Ensuring there are effective operating systems in place
· Managing the exceptional on-site team, ensuring they have all the tools they need to do the job
Main Duties:
· Visiting client sites on an agreed-scheduled basis.
· Monitoring (Quality) standards to ensure operating models are following cleaning standards
· Following up on any client concerns
· Completing ISO and HSEQ documentation
· Monitoring the storage & security of cleaning equipment and materials
· Monitoring staff performance and standards – identifying Training & development needs.
· Completing on-site induction and training of new staff – machinery, colour coding, COSHH
Person Profile
· Experience of working in a customer-facing role
· Soft Services / Technical skills
· Leadership skills
· Confident communication skills
· Solutions focused.
· Attention to detail.
· Highly organised individual
Benefits:
Competitive Salary
Company Van & Fuel Card
Health Scheme