Transport Planner

Impulse Recruitment are currently recruiting for a Transport Planner for a large company based in North Co Dublin

The ideal candidate will have previous experience working as a Transport Planner

Job Title:  Transport Planner
Responsible to:  Transport Manager and / or approved Company designate
Normal Hours:Monday to Friday, 12pm to 9pm and every third Saturday 5am to finish.

However, additional hours and flexibility may be required depending on the needs of the business.  

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Main Duties and Responsibilities:

  • Planning of domestic vehicles for transport of Domestic, Road Freight & Logistics customers
  • Monitoring of vehicle utilization, trunking performance and load planning
  • Manage transport administration and update collection/delivery statuses
  • Monitor and deal with transport queries by liaising with other depots and departments
  • Proactively liaise with warehouse and drivers to ensure a high-quality service
  • Respond to enquiries and reported problems, bringing them to a satisfactory conclusion
  • Completion of data within systems in a timely, efficient, and accurate manner
  • Processing of new job data as received from customers by mail, spreadsheet, or EDI
  • Application of customer rates and supplier charges where required
  • Communicate with warehouse and yard man on in bound trailer arrivals and offloading process in line with customs procedures
  • Deal with calls from customers and drivers and assist in their enquiries
  • Handle customers shipment tracking enquiries in a professional manner
  • Relay customer service queries and issues to related teams and follow-up completion
  • Ensure driver debrief is executed with all drivers returning to depot and ensure driver app and handheld units are working and being used correctly
  • Ensure transport routing and GPS system is working being used at all times for distribution fleet based in Dublin
  • Ensuring excellent customer service is delivered at all times

Skills Requirements:

  • Experience working in a similar environment
  • Excellent accuracy and attention to detail
  • Self-motivated with good communication skills and the ability to work as part of a team and be accountable for tasks and actions
  • Ability to work on own initiative
  • Excellent communication skills
  • Possess a positive outlook, promoting constructive responses to the challenges of work •           Flexibility to do shift work including weekends
Job Category: Transport Planner
Job Type: Full Time
Job Location: North County Dublin

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