Impulse Recruitment are currently recruiting for a Transport Planner for a large company based in North Co Dublin
The ideal candidate will have previous experience working as a Transport Planner
| Job Title: | Transport Planner |
| Responsible to: | Transport Manager and / or approved Company designate |
| Normal Hours: | Monday to Friday, 12pm to 9pm and every third Saturday 5am to finish. |
However, additional hours and flexibility may be required depending on the needs of the business.
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Main Duties and Responsibilities:
- Planning of domestic vehicles for transport of Domestic, Road Freight & Logistics customers
- Monitoring of vehicle utilization, trunking performance and load planning
- Manage transport administration and update collection/delivery statuses
- Monitor and deal with transport queries by liaising with other depots and departments
- Proactively liaise with warehouse and drivers to ensure a high-quality service
- Respond to enquiries and reported problems, bringing them to a satisfactory conclusion
- Completion of data within systems in a timely, efficient, and accurate manner
- Processing of new job data as received from customers by mail, spreadsheet, or EDI
- Application of customer rates and supplier charges where required
- Communicate with warehouse and yard man on in bound trailer arrivals and offloading process in line with customs procedures
- Deal with calls from customers and drivers and assist in their enquiries
- Handle customers shipment tracking enquiries in a professional manner
- Relay customer service queries and issues to related teams and follow-up completion
- Ensure driver debrief is executed with all drivers returning to depot and ensure driver app and handheld units are working and being used correctly
- Ensure transport routing and GPS system is working being used at all times for distribution fleet based in Dublin
- Ensuring excellent customer service is delivered at all times
Skills Requirements:
- Experience working in a similar environment
- Excellent accuracy and attention to detail
- Self-motivated with good communication skills and the ability to work as part of a team and be accountable for tasks and actions
- Ability to work on own initiative
- Excellent communication skills
- Possess a positive outlook, promoting constructive responses to the challenges of work • Flexibility to do shift work including weekends