Transport Planner

Impulse Recruitment are currently recruiting for a Transport Planner for a large company based in North Dublin

This is a Permanent position and working Monday to Friday 10 – 7 pm Every 3rd Saturday is required starting early @ 5 am


Main Duties and Responsibilities:

  • Planning of domestic vehicles for Transport of Domestic, Road Freight & Logistics customers 
  • Monitoring of vehicle utilization, trunking performance and load planning
  • Manage transport administration and update collection/delivery statuses
  • Monitor and deal with transport queries by liaising with other depots and departments
  • Proactively liaise with warehouse and drivers to ensure a high-quality service
  • Respond to enquiries and reported problems, bringing them to a satisfactory conclusion
  • Completion of data within Aramex systems in a timely, efficient and accurate manner
  • Processing of new job data as received from customers by mail, spreadsheet or EDI
  • Application of customer rates and supplier charges where required
  • Communicate with warehouse and yard man on in bound trailer arrivals and offloading process in line with customs procedures
  • Deal with calls from customers and drivers and assist in their enquiries
  • Handle customers shipment tracking enquiries in a professional manner
  • Relay customer service queries and issues to related teams and follow-up completion
  • Ensure driver debrief is executed with all drivers returning to depot and ensure driver app and hand held units are working and being used correctly 
  • Ensure transport routing and gps system is working being used at all times for distribution fleet based in Dublin
  • Ensuring excellent customer service is delivered at all times

Skills Requirements:

  • Experience working in a similar environment
  • Excellent accuracy and attention to detail
  • Self-motivated with good communication skills and the ability to work as part of a team and be accountable for tasks and actions
  • Ability to work on own initiative
  • Excellent Communication skills
  • Must be able to work well under pressure 
  • Possess a positive outlook, promoting constructive responses to the challenges of work.
Job Category: Transport Planner
Job Type: Full Time
Job Location: North County Dublin

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