Impulse Recruitment are currently recruiting for a Road Freight Operator for a large company based in Kildare
This is an excellent opportunity and a Full Time Permanent position
- The successful candidate will maintain operational control to ensure that all Service Level Agreements (SLA) and Standard Operating Procedures (SOPs) are followed.
- Reporting to the Operations Manager, the Road Freight Operator plays a key role in ensuring smooth transport operations and contributing to the overall success of the organisation.
Key Tasks
- Communicate proactively with customers and internal customer service teams.
- Liaise with all offices and agents in Ireland and overseas.
- Book and coordinate hauliers for international transport requirements.
- Negotiate transport rates when necessary.
- Book trailers and drivers with shipping lines via online platforms.
- Prepare and process documentation related to transport operations.
- Perform general administration duties, such as invoicing, filing, handling queries, claims, and conducting cost checks.
- Monitor and maintain visibility of all transports under your control.
- Proactively manage day-to-day transport issues and queries.
- Ensure that revenue and profit guidelines are met in accordance with budgetary targets.
- Provide accurate and competitive quotations to customers.
Duties / Responsibilities
- Oversee the full transport process from booking to final delivery, ensuring customer satisfaction.
- Engage with hauliers and shipping lines to secure transportation in line with customer requirements.
- Handle operational tasks, such as invoicing, preparing transport documentation, and resolving any issues related to cargo movement.
- Ensure all transport activities comply with company policies, procedures, and industry regulations.
- Coordinate with internal teams and external partners to ensure the smooth flow of goods.
- Manage costs, keeping them within budget while maximising efficiency.
Skills and Competencies
- Ability to work well in a busy, fast paced environment.
- Excellent problem-solving skills with strong planning and organisational abilities.
- Strong communication and telephone skills.
- Proven customer service skills and ability to manage administrative tasks.
- Ability to work independently and handle pressure effectively.
- Proficiency in Microsoft Excel and Word.
- Experience in a freight forwarding environment desired.
The Offer
- Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries.
- Company pension scheme for all employees after 3 months service.
- Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally
- Be part of a company that has strong company values
- In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Cycle Scheme
- Abate – Employee Assistance Programme.
- Life Insurance and which includes access to expert probate support.
- Eyecare Voucher Scheme