Impulse Recruitment are currently recruiting for an Operations Support Manager (OSM) for a large
company based in Dublin 18 ( HYBRID/Remote)
This is a full time Permanent position and a chance to work with a fantastic company
Remote Working – While this role is predominantly a WFH role, the candidate will be required to
attend meetings as required. (Travel expenses will be covered)
Remote workers based in Dublin will work as part of the Hybrid WFH / Office model.
Purpose: To provide administrative support to the Area Service Managers (ASMs )
Key Result Areas / Accountabilities:
Reporting – Client, KPI reporting, Quality auditing
Recruitment
Operations HR Support – GNIB, right to work, mat leave, onboarding support.
Payroll – Authorisation & Approval, T&A, clocking, processing, cover
Logistics Administration – uniform, materials, Equipment
Escalation triage Support
Main Duties:
Recruitment – advertising, vetting and processing of all vacancies in respective area,
supporting and assigning cover as required.
Processing all paperwork in relation to onboarding, GNIB, right to work, maternity cover etc.
Administering (and approving) the payroll process to ensure staff are paid correctly.
Compiling and submitting reporting – QBRs, KPI reporting, CT Auditing, Internal KPI
dashboard reporting
Logistics admin and follow up of all – uniform processing, materials, consumables,
machinery repairs – fault logging, Bunzl follow up
Escalation triage
Person Profile
Excellent administration skills
Soft services / facilities industry experience desirable but not essential
People skills – A collaborative Leader – strong interpersonal skills
Strong computer / IT / Systems literacy
Strong communication skills – written and verbal
Attention to detail.
Highly organised individual
A Team Leader